A Disabled Politician Says She Was Left At A Bus Stop In The Rain Because A Driver Gave A Buggy Priority
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"I couldn't get on the bus because he hadn't done the ramp, but I pointed at the sign in the wheelchair space that said wheelchairs are a priority and he just said, 'I can't do it, I won't ask her [to move]' and then he drove way," Brinton said.
"It made me extremely angry because it was also wet – just beginning to rain – and I had been waiting for buses for a while as there was some delay. It was just as if I was irrelevant. The bus was empty – there was hardly anybody in it."
Last month, wheelchair user Nina Grant told BuzzFeed News she was refused access to a bus just two days after the ruling. Charity Transport for All said its free advice line hears shocking cases of wheelchair users being denied access to the bus almost every day.
BuzzFeed News understands that Transport for London is in the process of introducing a leaflet to drivers that includes a summary of the judgment and what it means for them.
TfL has also displayed posters in bus garages and sent details of the rulings through its bus staff intranets. It also plans to introduce two new prerecorded iBus announcements to help ensure the verdict is enforced.
The announcements will state: "A customer needs the wheelchair priority area. Please make space."
If the customer does not move, a second message will say: "Customers are required to make space for a wheelchair user. This bus will wait while this happens."
A Disabled Politician Says She Was Left At A Bus Stop In The Rain Because A Driver Gave A Buggy Priority